We are Trained & Certified

Our focus is ensuring that your debt review placement was lawfully conducted and your debt counsellor is active and rendering obligatory aftercare service.

When your debt counsellor is deregistered, the debt review flag will indefinitely be displayed on your credit records.

The Free Assessment : Will help you gain clarity on your current debt review situation and explore options if you believe the placement was unfair, fraudulent or overdue.
Exiting Debt Review: Explore the process and requirements for leaving debt review when your financial circumstances have improved.
Debt Counsellor Status: Establish the details of debt counsellor on your credit record as well as their registration status.

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Debt Counsellor Statistics

The statistics below indicate that over 65% of registered debt counsellors are no longer involved in debt counselling. This means that a large number of consumers are still listed under debt review displaying a deregistered debt counsellor, rendering the credit bureau information false and incorrect and unfairly prejudicing affected consumers. It is up to you as the consumer to ensure that the debt counsellor who placed you under debt review is currently active. Click on the link below the statistic figure to check the status of your debt counsellor. You will need the NCRDC number or the name of the debt counsellor to search the database.

1608

Active

479

Voluntary Cancelled

2478

Registration Lapsed

27

Cancelled by Tribunal

How Free Assessment Works:
The purpose of the assessment is to assist you to establish the appropriate action that you should take to dispute or remove the debt review flag from your credit record.

1. Acquire your latest Credit Report
* Before we can conduct assessment of your circumstances, you need supply your latest credit report in order to establish the
a. debt review status
b. the debt counsellor details
c. the debt counsellor registration status
* You can obtain a free credit report from any major credit bureau (Xds; Transunion or Experian)
* In case you are unable to request the credit report on your own, you can order the report below.
* You can complete and submit the assessment first and supply or order the credit report later.

PS: Please email your credit report to: creditreports@aftercareservices.co.za - or you can attach it on the ChatLive

2. Complete the 3 minute questionnaire:
Complete the questionnaire and attach your credit report for assessment.

3. Assessment Outcome:

* AACS shall peruse the credit report information and assess all the facts you have supplied including the circumstances under which you were placed under debt review.

* You will receive email with your options to resolve the issues you are experiencing. The email shall include the links to NCR prescribed dispute forms. You can ChatLive with a trained consultant to assist with the completion of the forms and any other requirements.

Important:
The assessment service is voluntary and free of charge and you are not under obligation to apply the recommended resolution options. You have the option to take-up the AACS dispute service - if you decide to take the clearance service option you will be required to authorize AACS to log the dispute on your behalf.

Take your Free Assessment below Now!